Hosting and Domain Registration Terms and Conditions

The following terms and conditions apply to all hosting and domain services offered by Hands Free Hosting and its suppliers. We reserve the right to update these terms and conditions with prior notice at any time. By ordering services from Hands Free Hosting and its suppliers you are agreeing to the following terms and conditions.

Last Updated: 13th April 2008

  1. The hosting division of AI Dezigns is maintained and supported by NDCHost Ltd.
  2. Anyone who purchases web space from Hands Free Hosting is responsible for the content held in that allocated space. This includes obtaining legal permission for that content and ensuring that the content or any other actions they take in regard to their domain does not violate local or international laws or the terms and conditions of our suppliers or partners (available on request).
  3. We reserve the right to suspend your hosting services or to remove any material that is deemed inappropriate or that is not within statutory requirements from your pages, without prior notice.
  4. The offer of a 30 days money-back guarantee will only be applicable under the following conditions:
    • The offer is made in good faith and with the understanding that the 30 day trial period is for reassurance and evaluation only.
    • Any problems with the hosting package or web hosting services provided will be notified to Hands Free Hosting immediately.
    • Issues raised by you, the client, in regard to web site hosting services will only be just cause to cancel the hosting agreement if substantiated by Hands Free Hosting and its suppliers staff upon notification.
    • Hands Free Hosting and its suppliers will be given a reasonable opportunity to address any problems raised by you, the client, including reasonable time to fix any issues or problems that arise in accordance with normal service expectations in regard to web hosting.
    • The agreement must be cancelled in writing to hosting[at]aidezigns.com.
  5. You may not exceed your allocated server space at any time without permission from Hands Free Hosting.
  6. You must not participate in any form of unsolicited bulk emailing or Spam.
  7. We reserve the right to cancel an account at any time, without prior notice.
  8. You are responsible for backing up any data that you put on our servers. We can not be held responsible for the loss of any data.
  9. Renewal: Hosting services are automatically renewed. It is the client's responsibility to cancel hosting in writing before the renewal date, by sending an email to hosting[at]aidezigns.com with the subject "CANCEL ACCOUNT" and the primary domain of your account.
  10. When any account is closed, all files for that account will be deleted. We will not be held liable in any case or form for data loss.
  11. Bandwidth: We specify unlimited bandwidth or traffic on the understanding that such an offer is undertaken by you in good faith. If your bandwidth reaches a point where it has an adverse effect on our other clients, then we reserve the right to notify you and make reasonable requests for extra monies or disable your site until the problem is overcome.
  12. Domain Names: Anyone applying to register a domain name must also comply with the terms and conditions of the registration organisation for that country's domain as detailed below:
  13. Domain registration fees are non-refundable if the domain specified proves to be unobtainable - an alternative domain is then chosen.
  14. If domain names are registered prior to payment, the domain remains the property of Hands Free Hosting and its suppliers until such time as any fees are paid. You, the client, may have full use of that domain name within the payment period specified in the invoice but we reserve the right to withdraw use of any domain name until the fees associated with it have been paid. Release of a domain name must be made in writing prior to the registration renewal date (one year from inital order or purchase and annually on that date in subsequent years for Top Level Domain Names and bi-annually for Sub Level Domain Names). Unless you specifically request otherwise your name will appear as the registrant.
  15. Changing the registrant of a domain once it has been registered will attract a one off administrative charge. This charge varies depending on type of domain and is available on application.
  16. Any goods supplied will remain the property of Hands Free Hosting or its partners/principles until full payment for the above services has been received. Hands Free Hosting or its partners will be allowed full access to recover such goods if there is a default in payment.
  17. Quotations for services will be valid for one calendar month from the date of invoice. The cost of goods and materials may fluctuate to reflect any changes imposed by our suppliers.
  18. A complete backup must be done by you, the client, immediately prior to any work commencing. Without this Hands Free Hosting and its suppliers will not be able to guarantee to completely restore the system and data after the work is done.
  19. Email: Unless explicitly stated otherwise, email services are provided on any domain hosted by us. These are provided on the understanding that it is the client's sole responsibility to manage email accounts, passwords and all other matters relating to email accounts on your domain using the control panel provided for this purpose.
  20. Where there are failures beyond our control with regard to web, e-mail or domain name hosting services offered, Hands Free Hosting and its suppliers guarantees to make arrangements for a customer’s web pages, e-mail services and domain name to be transferred. It must however be noted that there may be a small delay in the transfer and there may be additional charges to pay.
  21. Privacy and Passwords: Any account names and passwords allocated must not be divulged to any third parties and you should take reasonable action to ensure that it is not discovered or passed on to other persons.
  22. If you believe that your account details are known by others, then you should notify Hands Free Hosting or its suppliers immediately and request to have them changed.
  23. Any information you submit to Hands Free Hosting and its suppliers is protected under our privacy statement and will be treated with the same care as we treat our own.
  24. Payment: Settlement of all invoices are due within 14 days of date of invoice. No statements are issued.
  25. Customer's own conditions of purchase or buyer's standard conditions of purchase shall not apply unless accepted in writing, in advance.
  26. Warrantees Disclaimer: You agree that your use of our Services is solely at your own risk. You agree that such Service(s) is provided on an "as is," "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the Service(s) or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

ACCEPTANCE OF AGREEMENT

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION AGREEMENT, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.

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Privacy Policy

Personal Information

No personal information is automatically collected from you by this web site. Any information sent to us is treated with the same respect we treat our own. No information is disseminated or distributed in any form to any 3rd parties without the prior consent of the individual it concerns.

Cookies

Cookies are small files stored on your computer that can remember certain individual settings you use on a specific website. No personal information is stored or retained by us on any of our web site visitors.

ACCEPTANCE OF AGREEMENT

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION AGREEMENT, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.

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